PRIVACY POLICY

Effective Date: 25th June 2024

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND YOUR RELATED CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE OUR SITE.
OUR SITE IS INTENDED FOR USERS LOCATED IN THE NEW ZEALAND AND IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES.

INTRODUCTION

Celltrion Healthcare New Zealand Limited (referred to as “CTHC,” “we,” “us,” and “our”) is committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process.

When Does this Policy Apply? This Privacy Policy (the “Policy”) describes our practices regarding your personal information when you visit our website, https://herzuma.co.nz, (the “Site”).

WHAT INFORMATION DO WE COLLECT?

We may collect the information listed below for the purposes described in the “How Do We Use and Share Your Information?” section of this Policy.
Name, Contact Information (including phone number or email address)
Cookies
Comments, content, questions, or other information that you choose to provide under “Message”
Cookies

First Party Cookies

A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” or “permanent” cookie). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies may remain stored on your hard drive until they expire or are deleted by you. Local shared objects (or “flash cookies) may be used to collect and store information about your preferences and navigation to, from, and on the site. First-party cookies are set by the website you’re visiting, and they can only be read by that site.
What Cookies Are in Use and Why Do We Use Them?
We use first-party cookies for purposes such as to improve site functionality.
Choices About Cookies
Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being sent by website tracking technologies and advertising. These settings may affect your enjoyment of the full functionality of the Site. In addition, adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, visit your web browser settings after you have changed your cookie settings. Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac and https://support.apple.com/en-us/HT201265

HOW DO WE USE YOUR INFORMATION?

How do we use the information described in this Policy? To the extent permitted by applicable law, we may use the information described in the “What Information Do We Collect?” section above for purposes listed below.

● Provide you with services, content, customer service, and functionality;
● Manage your access to and use of our services;
● Communicate with you and respond to your feedback, requests, questions, or inquiries;
● Manage our relationship with you;
● Improve our customer service;
● Operate and improve our operations, business, services, and the Site;
● Maintain our databases and back-ups, including records of our communications with you;
● Ensure the privacy and security of our Site, and services;
● Provide you with a more personal and interactive experience on the Site;
● Accomplish any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your information was provided to us;
● Accomplish another purpose described to you when you provide the information, for which you have consented, or for which we have a legal basis under law;
● Comply with laws;

HOW DO WE DISCLOSURE YOUR INFORMATION?

How do we disclose or share the information described in this Policy? To the extent permitted by applicable law, we may share the information described in the “What Information Do We Collect?” section above for purposes listed below.

Category Description
Affiliates We may share your information with our subsidiaries and affiliates and with their respective officers, directors, employees, and agents.
Disclosures with Your Consent We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy. We will only disclose your information in this context with your consent.
Legal Obligations and Rights (Subpoenas, Court Orders, and Warrants) We may disclose information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts.
Third Parties We may provide information about you to third parties that may offer products and services specifically requested by you, including authorized representatives and health care providers.
Service Providers We may share information with our service providers that need access to information to provide operational or other support services on our behalf (e.g., for managing or hosting services and/or underpinning technology for the Services we are providing). Among other things, service providers help us to administer the Site; support our operations; provide technical support; send communications to you; provide payment processing; and assist with other legitimate purposes permitted by law.
Professional Advisors We may share your information with our and our affiliates’ insurers, auditors, and professional advisors, including attorneys and accountants, that need access to your information to provide operational or other support services on our behalf.
Deidentified or Aggregated Data We may disclose aggregated information or de-identified information that does not identify any specific individual, such as groupings of demographic data or customer preferences.

HOW LONG DO WE STORE YOUR INFORMATION?

We retain and use your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.

At our sole discretion, we may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for operational improvement.

HOW DO WE PROTECT YOUR INFORMATION?

We have put security measures in place to protect the personal information that you share with us from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized manner. From time to time, we review our security procedures to consider appropriate new technologies and methods.

While our security measures seek to protect the personal information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

YOUR RIGHTS AND CHOICES REGARDING PERSONAL INFORMATION

Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. You may have the right to request access, correct, update, suppress, restrict, delete Personal Data relating to you, transmit your Personal Data to another controller. We honor such requests when we are required to do so under applicable law.

If you want to withdraw your consent or believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.

THIRD-PARTY SITES AND SERVICES

This Policy only applies to the Site, and it does not apply to any third-party websites or applications.

The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear to you which links are to external, third-party resources. If you click on an embedded third-party link, you will be redirected away from the Site to the external third-party website. You can check the URL to confirm that you have left the Site.

We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on the Site.

Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use. If you are unsure whether a website is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website.

INTERNATIONAL DATA TRANSFERS

While the Site is intended for users located in the New Zealand, any information you provide to us through use of the Site may be stored and processed, transferred between and accessed from the New Zealand and other countries that may not guarantee the same level of protection of personal information as the one in which you reside. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is stored/accessed.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Our Site and services are not directed to children aged 16 or younger, nor is information knowingly collected from children under the age of 16. No one under the age of 16 may access, browse, or use the Site or provide any information to or on the Site. If you are under 16, please do not use or provide any information on the Site (including, for example, your name, telephone number, or email address). If we learn that we have collected or received personal information from a child under the age of 16 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we might have any information from or about a child under the age of 16, please contact us via the “Contact Us” details provided at the end of this Policy.

UPDATES AND CHANGES TO THIS POLICY

We may add to, change, update, or modify this Policy to reflect any changes to how we treat your information or in response to changes in law. Should this Policy change, we will post all changes to this Policy on this page. Any such changes, updates, or modifications will be effective immediately upon posting. The date on which this Policy was last modified is identified at the beginning of this Policy.

You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of any changes. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to such changes and to our collection and sharing of your information according to the terms of the then-current Policy. If you do not agree with this Policy and our practices, you should not use the Site.

CONTACT US

For more information, or if you have any questions or concerns regarding this Policy, you may contact us using the information below, and we will do our best to assist you.

By Postal Mail:
Celltrion Healthcare New Zealand Ltd
Floor 1, 103 Carlton Gore Road,
Newmarket, Auckland, 1023

By Email: medinfo-nz@celltrionhc.com

By Phone: 0800 838 899

THIS SITE IS DESIGNED FOR THE GENERAL PUBLIC IN NEW ZEALAND.

PRESCRIPTION MEDICINE. Herzuma (trastuzumab biosimilar) is a prescription-only medicine containing trastuzumab. Herzuma powder for intravenous infusion is available as: (i) Herzuma 150mg vial containing 150mg of trastuzumab and (ii) Herzuma 440mg vial containing 440mg of trastuzumab.

USES OF HERZUMA. Herzuma is prescribed for adult patients with HER2-positive: (i) early breast cancer, (ii) metastatic breast cancer, and/or (iii) metastatic gastric cancer.

RISKS AND BENEFITS. Herzuma has risks and benefits. Always discuss your condition and treatment plan with your healthcare professional to determine if Herzuma is right for you. If you have any specific questions about how Herzuma might affect your treatment, side effects, or interactions with other medications, please seek their advice.